Website Terms

Last updated 24 October 2026

These terms cover your use of this website. Use of the RFE Assist product is governed by a separate agreement signed when a firm is onboarded.

1. What these terms apply to

This website: the pages you can read without an account, and the form you can use to book a call. Logging into the product, uploading documents, and everything that follows are covered by the customer agreement instead.

If the two ever disagree, the signed agreement governs.

2. This is not legal advice

Nothing on this website is legal advice, and reading it does not create an attorney-client relationship with anyone. We are a software company, not a law firm.

Where the site describes regulations, precedent decisions or filing standards, it does so to explain what the software does. It is not a statement of the law, it may be out of date, and it is no substitute for an attorney’s own judgment on a matter.

The product itself produces drafts and checklists for an attorney to review. It does not decide anything, and it never files, sends or submits on anyone’s behalf.

3. Booking a call

Booking a call costs nothing and commits you to nothing. We ask that the details you give are your own and accurate, so the invitation reaches you.

Please do not send client files or confidential material when booking. If you want to discuss a specific matter, raise it on the call and we will agree on how to handle it first.

Either of us can cancel or reschedule. Your confirmation email contains a link for doing so.

4. Acceptable use

  • Do not attempt to gain access to parts of the site that are not public, or to other people’s bookings.
  • Do not submit automated or bulk form submissions, or attempt to circumvent the bot checks on the booking form.
  • Do not scrape, mirror or republish the site’s content as your own.
  • Do not use the site to send anything unlawful, or anything you have no right to send us.

5. Content on this site

The text, design and product imagery on this site are ours. The screenshots of the product show illustrative, invented matters — the names and case details in them are not real people or real filings.

You are welcome to quote or link to the site. Please do not present it as your own.

6. No warranty on this site

This website is provided as it is. We try to keep it accurate and available, but we do not promise it will be either at any given moment, and we are not liable for decisions made on the basis of what it says. Commitments about the product — availability, support, and how your data is handled — live in the signed agreement, not here.

7. Changes and contact

We may update these terms. The date at the top shows when they last changed, and continuing to use the site means the current version applies.

Questions go to [email protected], which is read by a person.